Trust and Safety


In order to provide only the ultimate travel experience, we are following standards to help keep our guests safe and satisfied. We personally pick Tours and Activities displayed on our website, and we closely cooperate with Tour operators providing them.

Approved Business

Our travel agency has been officially authorized by the Tourism Authority of Florida, USA. We have undergone the validation process and have successfully passed through all the requirements. Therefore we are glad to announce that is now a proud owner of the License Certificate.

A Secure Platform

Our platform is secured by certificates which provide encrypted connection for all our guests. All information processed by is first encrypted, and only after sent to our secure servers or payment gateway providers.

Safety offers a range of tools and resources that protect the privacy and safety of travelers and owners. We support owners by educating them about best practices for creating safe and private spaces for travelers, and we use technology to verify the identities of owners and travelers whenever possible. We advise our community to follow state and local laws that may apply.

Inclusion is an inclusive marketplace committed to accessibility, tolerance and respect, ensuring that everyone has equal protections and equal opportunities. We believe that every member of our community should feel welcome and respected, no matter their background.


Trust is essential to a marketplace that works. With secure payments, fraud protection and authentic reviews for both owners and travelers, we make sure all members of our community can stay and rent with confidence.


Keeping your account safe and secure is a top priority. From payment protection to fraud prevention, we have tools in place to reduce risks in financial transactions and maintain trust between parties that may not know each other.


We have teams around the world on call 24 hours a day, seven days a week in nearly a dozen languages to support travelers, owners and property managers who require assistance or have questions. If there’s anything you need, please get in touch.